Deputy Announces Broad Adoption in Retail Sector

Mobile Workforce Management Platform for Hourly Employment Sectors Poised for Substantial Retail Industry Expansion

ATLANTA—April 5, 2017—Deputy, a cloud-based workforce management platform, today announced 400 new retail customers within the past 12 months. The retail sector, including large market companies like Nike, Amazon and Timbuk2, utilize the Deputy platform for employee scheduling, time-tracking, communication, tasking and performance management.

More than 20 percent of Deputy’s 30,000 customers are in the retail industry, the largest industry for hourly employment in the nation with over 16 million hourly employees, according to the Bureau of Labor Statistics. From small boutiques to large-scale stores and operations, the platform meets the unique needs of this largely mobile and evolving industry.

“Large and local retailers are validating the problems that the Deputy product solves,” said Jason Walker, President of the Americas, Deputy. “As the 21st century evolves to a workforce of more hourly employees who are reliant on their mobile devices, both personally and professionally, we are seeing significant demand and adoption of Deputy as the solution that enables retail owners and managers to get out of the back office and onto the sales floor to grow their business and customer base.”

Retail Customer Quotes

“Deputy makes communication with your employees convenient and easy,” said Jennifer Strain, Founder, Good Fortune Soap & Spa as noted in a Deputy testimonial video. “The mobile capabilities of the solution allows our employees to stay organized and in the know about what is happening in the store. It’s more than just a scheduling app, it’s an integral part of how we do business.”    

“Using innovative solutions is one of our competitive differentiators,” said Mike Earl, Senior Director Omni Channel, Timbuk2. “Technology helps us not only design the longest-lasting products, but also keeps our workforce focused on building better communities and better cities. Deputy simplifies workforce management and allows us concentrate on creating the best possible products and experiences for our customers.”

“When it comes to our business, we listen to the needs of our community first,” said Keith Cancilla, Front Store Manager, Pharmasave Port Hope. “We stock what the community needs, and pride ourselves on a responsive workforce. Deputy helps us better serve the community by freeing up time to listen, to counsel and to have the face-to-face interactions that make our operations thrive.”

Meeting Retail Sector Needs

From multi-store retail businesses with tens of thousands of employees and thousands of  locations, to single stores with less than ten employees, Deputy is easily scalable for each operation as it grows and changes. No matter the industry, Deputy is uniquely positioned to support the steady increase of hourly paid workers, now 60 percent of all wage and salary workers in the U.S.

Deputy is an all-in-one employee management solution, reducing time spent in scheduling and timesheets from eight hours, on average, per scheduling manager, to just a few minutes per week. Mobile apps enable employees to clock in and out with their photo, instantly swap shifts through the app, review important store updates and help managers quickly find  replacements for sick or no-show employees. Additionally, Deputy allows for accurate time tracking for businesses to stay in compliance with retail labor law regulations including overtime and mandated breaks. Deputy also integrates seamlessly with leading payroll and POS providers to build optimized schedules and drive sales.

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About Deputy
Founded in 2008, Deputy is headquartered in Atlanta, U.S. and Sydney, Australia, with offices in Los Angeles, the United Kingdom and the Philippines. As the ultimate workforce manager, and an Apple Mobility Partner, Deputy offers best-in-class technology in a cloud-based solution that simplifies scheduling, timesheets, tasking and other employee communication. This, coupled with brilliant mobile apps and one-click payroll integration, equips business managers with the tools they need to get out of the back office and into the action. More than 30,000 customers in 73 countries use Deputy to manage their employees. For more information, visit and follow @DeputyApp.

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