Gymboree Gears Up for Next-Gen Customer Engagement with Aptos Point of Sale
Children’s Apparel and Accessories Specialty Retailer Will Leverage Aptos Technology to Integrate Online and In-Store Worlds for Seamless Omni-Channel Journeys
ATLANTA, January 4, 2017 – Aptos, Inc., a recognized market leader in retail technology solutions, today announced The Gymboree Corporation has selected the Aptos Store and Mobile Store point of sale solutions along with Aptos Enterprise Order Management to deliver continuous customer experiences no matter where, when or how customers shop. The new solutions are in addition to Gymboree’s existing Aptos technology – Aptos Audit and Operations Management and Aptos Analytics.
Established in 1976, The Gymboree Corporation is a specialty retailer operating stores selling high-quality apparel and accessories for children under the Gymboree, Gymboree Outlet, Janie and Jack, and Crazy 8 brands. Gymboree operates more than 1,300 retail stores in the U.S. and Canada and online stores at www.gymboree.com, www.janieandjack.com and www.crazy8.com.
Recognizing the criticality of the brick and mortar store for customer engagement, Gymboree will deploy the award-winning Aptos Store POS solution to support secure transaction processing and serve as the hub for the customer, inventory and order information needed to enable rich interactions. With Aptos Mobile Store, Gymboree store associates – armed with mobile devices – will be able to leverage the rich POS functionality without leaving the customer’s side.
“Aptos Mobile Store will also give us the flexibility to support innovative new retail formats so we can bring the Gymboree brand experience to our busy and active customers in the communities we serve while providing added shopping convenience,” said David Sondergeld, vice president of Information Technology and CIO at The Gymboree Corporation.
Gymboree has also selected Aptos Enterprise Order Management, which will integrate with Aptos Store to deliver a complete view of inventory, orders and more across sales channels. Aptos Enterprise Order Management will also integrate with Gymboree’s existing eCommerce platform to allow Gymboree to manage all orders throughout their lifecycle, from initiation to fulfillment and back.
“Aptos Store and Aptos Enterprise Order Management will give Gymboree a next-generation customer engagement platform to deliver a unified shopping experience that transcends channels,” said Sondergeld. “The ability to bring an ‘endless aisle’ to our customers will ensure we never lose the opportunity to serve them and earn their loyalty.”
“For the past 40 years, the Gymboree brand has continued to expand due to its steadfast commitment to put customers first,” said Noel Goggin, CEO and culture leader for Aptos. “This is an exciting new chapter in Aptos’ long-standing relationship with Gymboree that promises to transform the Gymboree customer experience into a seamless omni-channel journey.”
With over 125,000 stores live on its Singular Commerce™ platform available in the cloud, more than 500 retail brands across the globe rely on cloud-ready Aptos solutions.
About Aptos “Engaging Customers Differently”
In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who engage customers differently – by truly understanding who they are, what they want and why they buy. At Aptos, we too, believe that engaging customers differently is critical to our success. We are committed to a deep understanding of each of our clients, to fulfilling their needs with the retail industry’s most comprehensive omni-channel solutions, and to fostering long-term relationships built on tangible value and trust. More than 500 retail brands rely upon our Singular Commerce platform to deliver every shopper a personalized, empowered and seamless experience…no matter when, where or how they shop. Learn more: www.aptos.com
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Aptos, the Aptos logo, “Singular Commerce,” and “Engaging Customers Differently” are trademarks of Aptos, Inc. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Aptos, Inc.
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