Hospitals Integrate iPad Kiosks for Streamlined Operations


Hospitals are increasingly looking for ways to reduce labor costs, improve staff efficiency, and provide personal attention to patients without the distractions of data entry and paperwork. A solution embraced by many hospitals across the country is the iPad, loaded with system-specific apps and able to produce information at the touch of a finger.

The most appropriate “accessory” for this great tool is the iPad kiosk, a versatile frame that securely and conveniently holds the iPad in the most appropriate location for hospital staff use. In many instances, it is attached directly to a hospital’s diagnostic computer, where patient data can be integrated into an existing database for a more comprehensive picture of patient status. A floor-mounted stand might hold the iPad for quick patient check-in, while a counter-mounted stand might offer best access for hospital personnel.

One interesting use of the kiosk can be found in the Changi General Hospital in Singapore. The touch-screen kiosk there helps visitors and patients (and possibly new hospital staff) find their way through the facility.

Massachusetts General Hospital in Boston gathers basic patient information via computer prior to a visit to the physician. The doctor can then access the patient’s most current information with an iPad before and during the patient’s visit. This saves time for the doctor, but also for the patient, thus increasing customer satisfaction for the facility and its attending physicians.

New York Methodist Hospital has iPads mounted on kiosks next to EKG and other diagnostic machines. The new system has been embraced by nurses and technicians as a great time-saver; and has proven a convenient tool for doctors, as an access point to all patient data for analysis and diagnosis.

Hospitals across the country, and in many instances, the world, are using the iPad and kiosk to reduce labor costs, improve staff productivity, and allow staff to provide more personal service. Studies, including one produced by Summit Research Associates, have also found that this method would “reduce paperwork and eliminate many human input errors.”

As noted by Medtronic, the iPad offers three primary benefits for use in hospitals: economic, with greater sales productivity, overall cost savings and reduction in waste; clinical outcomes, to help patients better manage their health; and societal impact, to help patients better understand their health conditions and seek the therapies they need. By partnering the iPad with a secure, convenient and attractive mounting kiosk, the tool becomes an integrated component of a hospital’s operational direction.


Related articles:

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Industry Trends in POS Hardware for Mobile Devices


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