LNL Systems Launching New Omni-Channel Solution at NRF 2015

FlorComm will be introduced at Retail’s Big Show 

Natick, Mass., January 8, 2015 – LNL Systems will preview next generation retail solutions at the NRF’s  Annual Convention and Expo on January 11-13 in New York. The company will debut FlorComm, a suite of sales floor communications tools enabling clients to enhance the in-store customer experience by offering a range of products to keep sales floor staff equipped and ready to provide immediate assistance.

The FlorComm suite of products include:

  • FlorAlert – “Proactively” alert store associates that a customer is in a particular area of the store in order to quickly offer them assistance.
  • FlorCall – Customer actively requests assistance by pushing a button on a customer call button (indoor and exterior units), so wait time is minimal.
  • FlorChat – Cost effective two way radios and dual mode digital wireless phones that provide instant communications for store associates.
  • FlorData – Analyze store associate productivity and customer activity through a variety of reports and online portals.

“We are excited to introduce the FlorComm suite of products which have been developed in response to our retail customers’ requirements that continue to evolve as a result of an increase in omni-channel activity and enhanced customer expectations,” says Mark Barnes, founder and CEO of LNL Systems.

LNL Systems will be partnering with  Twocanoes Labs to integrate beacons into the solution. Twocanoes Labs will automate the smart sales floor with the industry’s first full range of iBeacons, web service, and proximity apps. Retail associates automatically get notified on their two-way radios when customers are near Bleu Station Beacons from Twocanoes Labs, reducing costs and bringing customer service to a new level.

 “This partnership brings together smart phone technologies and two-way radios in a way that has never been done before,” says Timothy Perfitt, founder and CEO of Twocanoes Software and Labs. “It is a modern and exciting advancement in sales floor technology, and I know retailers and their customers are going to love it.” 

For more details on LNL Systems products and services or schedule an appointment for the show, stop by LNL Systems booth #2679 at NRF or email info@lnlsystems.com.

About LNL Systems

LNL Systems is a leading provider of comprehensive communication solutions for retailers and supermarkets. Their omni-channel solution, FlorComm, offers a suite of products, which utilizes store cameras, sensors and data to offer an integrated path to improved teamwork, greater efficiency, and management control. Retail customers already include H&M, Coach, Staples, Marshalls, Foot Locker, Under Armour, and T.J. Maxx.

About Twocanoes Labs

Twocanoes Labs facilitates enterprise beacon deployment through Bleu Proximity, its integrated family of software, hardware, and custom development services. Using iBeacon Licensed Technology, Twocanoes’ Bleu Station beacon and accompanying toolkit simplify remote provisioning and administration across many physical locations. Twocanoes Labs is located in Naperville, IL. Visit twocanoes.com to learn more.