Micros OPERA Property Management Software Makes Hotel Operation Efficient


Hotels know how important it is to use the right property management point of sale software in order to thrive as a business. Micros offers the OPERA Property Management software package that enables hotels to take care of every aspect of the hospitality industry with the click of a mouse. Hotels that use the OPERA Property Management software package have all the tools available at their fingertips to ensure the smooth operation of the hospitality business. Handling reservations, checking in guests, managing inventory and billing are just some of the daily tasks a hotel has to manage which requires software that can be easily configured to meet their needs. The OPERA Property Management software can operate for either a single hotel property, or several hotel properties which allows them to share a single database. This software package comes integrated with the OPERA Sales and Catering, Gaming and Comp Accounting, Vacation Ownership System, plus other Micros hospitality software created under the OPERA label that will aid in the smooth and efficient operation of a hotel.

OPERA Property Management System takes care of every hotel business need from the front office to the back office and everything in between. Front desk clerks can now quickly bring up guest information regarding wake up calls, messages, and much more. The back office features of the software contain an interface for revenue transfers and accounting. The accounts receivable component of the software includes direct billing to guests, invoicing, and bill statements. The OPERA Property Management software also has features to create detailed commission payments from travel agents. The software’s interface will calculate, process, and follow up on these payments. Last but not least, the point-of-sale software program offers more than 360 different standard reports to keep track of any aspect of the hotel business.

The reservation features of OPERA are impressive in that they integrate with guest profiles, deposits, and cashiering for individuals, groups, or business blocks. These are further detailed to handle any cancellations, confirmations, room blocking, and room sharing. The rate management features contains extensive features that allows a hotel to set its rates, rate quotations, and revenue reports. The software also has a Rooms Management feature that makes it easy for the housekeeping and hotel facility management to keep track of what guests request from fresh towels to minor emergency plumbing jobs.

Micros Systems started in 1977 by Louis Brown, Jr. who came from a farming background to enter the world of engineering while studying at Johns Hopkins. The company was originally based in Beltsville, Maryland but is presently located in Columbia, remaining in its home state. Prior to being called Micros, the company was named IDEAS, Inc. which designed computers for the government. IDEAS, Inc. changed its name to Micros in 1978, producing point of sale registers and by 1993, started creating software designed especially for restaurants and the hospitality industry. Micros has subsidiaries that include Fidelio Software Corp., Micros Systems AG, and Micros Systems Ltd.



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