Natural Insight Creates Customer Advisory Council to Drive Innovation Across Retail Ecosystem
Sterling, VA. – April 4, 2017 – Natural Insight, a leader in enterprise cloud and mobile applications for retail merchandising and workforce management, announced it has formed a Customer Advisory Council (CAC) to help guide product innovation, as well as increase customer satisfaction and customer retention. The group will meet for the first time this month leading up to INSIGHT 2017, a conference hosted by Natural Insight in Washington, D.C. that will cover the latest trends and technology in retail and merchandising.
“We are excited to create an open space for our customers to provide new ideas and candid feedback about our products and business,” said Stefan Midford, CEO of Natural Insight. “By engaging the CAC, we will gain a better understanding of our customers’ needs and continue to build products that add value to the retail industry.”
Currently, the CAC consists of the five leaders in the retail and merchandising industry, including:
- Dan Barton, Executive Director, Operations of Marketsource
- Shelly Connelly, Director, Petco Experience of PETCO
- Bill Sherman, Senior Director, Workforce Management of Lawrence Merchandising
- Steve Silverstein, VP, Merchandising of Blackhawk Network
- Retail Operation Manager of a large game and consumer product company
“Some of our best ideas come directly from our customers,” added Midford. “We believe it’s important to harness their creativity and learn from their experiences so that we can continue to enhance our products and grow as a company. We look forward to engaging the CAC at INSIGHT, but also throughout the year to participate in various case studies, online meetings, white paper interviews, and other industry events.”
Natural Insight is the enterprise platform for delivering perfect execution through enhanced staff communication, on-demand staff scheduling, integrated timekeeping, project management, Workforce Health ratings and Reveal Analytics. With its mobile WorkTrak app, the company enables workers to be more productive, anywhere at any time, creating a seamless field data collection experience. Benefits to companies include cloud-based technology that can be set-up in just days, robust reporting tools and a dedicated account manager for personalized customer support.
With over 33 million assignments managed, Natural Insight has collected in-store execution information on behalf of hundreds of brands in over 120,000 stores across North America and around the world. Natural Insight is quickly becoming the industry’s largest visual verification platform with more than 1 million photos captured and verified monthly.
About Natural Insight
Merchandisers, product companies, marketing agencies and retailers in over 20 countries rely on the Natural Insight cloud-based platform to improve retail execution and reduce costs. Natural Insight leads the industry today with fully integrated mobile and Web-based staff scheduling, timekeeping, task management, field communications, and analytics. Natural Insight is privately held and headquartered in Sterling, Virginia with offices in Toronto, Canada, and Birmingham, England.
Visit naturalinsight.com for more information.
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