Paper Source Selects Cloud Retail Suite to Support Omni-Channel Customer Strategy
LAS VEGAS, NV–(Marketwired – May 2, 2016) – APTOS ENGAGE 2016 — Aptos, Inc., (formerly Epicor Retail), a recognized market leader in retail technology solutions, today announced Paper Source has selected the full suite of Aptos retail solutions in a full-service Software-as-a-Service (SaaS) model to support its omni-channel customer strategy, improve company-wide efficiencies and fuel its continued growth.
Paper Source is a premier paperie and gift retailer offering custom stationery, gift wrap, crafting supplies and more, along with in-store events, classes and workshops. Opening its first store more than 30 years ago, today Paper Source has grown its retail footprint to 100+ stores nationwide, and also operates an eCommerce site at www.papersource.com.
Since both store and eCommerce sales have grown in excess of 25% a year over the past 8 years, Paper Source aspired to leverage new technology to help its business scale, increase operational efficiencies, and support today’s omni-channel customer needs. The company selected Aptos, a recognized market leader in retail technology solutions with over 122,000 stores live on its singular commerce platform available in the cloud. More than 500 retail brands across the globe rely on cloud-ready Aptos solutions to generate over $523 billion in annual revenues.
Paper Source will leverage Aptos’ full suite of end-to-end retail technology solutions including Digital Commerce, Enterprise Order Management, CRM and Clienteling, Analytics, Point of Sale, Audit and Operations Management, Merchandising and Planning. Paper Source will use the Aptos Digital Commerce solution to replatform its eCommerce operations. As well, Paper Source also plans to leverage the functionality of Aptos Enterprise Order Management to support singular commerce on an integrated platform to manage orders across multiple channels and locations, to address today’s ever-increasing consumer expectations for order delivery/pick-up flexibility, options and speed.
All Aptos solutions will be deployed in the cloud, providing scalability, reduced risk, improved speed-to-value, and freeing up information technology resources to focus on additional projects focused on growth and innovation.
“Aptos proven technology will power our next phase of growth and enable us to retool to meet the omni-channel needs of today’s customers,” said Winnie Park, CEO of Paper Source. “We feel very confident in the Aptos vision of engaging customers differently and its collaborative partnership approach.”
“Paper Source is making a strategic move in leveraging the cloud to support its dual business objectives of supporting omni-channel retailing and business growth,” said Noel Goggin, Aptos CEO and culture leader. “Aptos’ ability to support ‘Singular Commerce’ on an integrated platform with enterprise-wide views of inventory and orders will empower Paper Source to achieve new levels of efficiency, improve decision making and provide an inspired shopping experience no matter how customers choose to engage.”
Aptos: Engaging Customers Differently
In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who engage customers differently — by truly understanding who they are, what they want and why they buy. At Aptos, we too, believe that engaging customers differently is critical to our success. We are committed to a deep understanding of each of our clients, to fulfilling their needs with the retail industry’s most comprehensive omni-channel solutions, and to fostering long-term relationships built on tangible value and trust. More than 500 retail brands rely upon our Singular Commerce platform to deliver every shopper a personalized, empowered and seamless experience…no matter when, where or how they shop. Learn more: www.aptos.com. Read more http://www.marketwired.com/mw/release.do?id=2120280&sourceType=3
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