SUBWAY Uses WiFi For Loyalty; Gives Away Subs
Turnstyle Solutions and SUBWAYRestaurants redefine the consumer loyalty experience
Every SUBWAY® customer who accesses Wi-Fi at a SUBWAY® location in Northern Ontario will earn a free 6-inch sandwich
TORONTO, ON – March 4, 2015 – Turnstyle Solutions, a company that helps businesses monetize their Wi-Fi, has formed a new partnership with SUBWAY® Restaurants that redefines how businesses interact with their customers. Gone are the days of wallets full of punch cards, customers need only opt-in to the Wi-Fi network at any SUBWAY® location in Northern Ontario, Canada to be rewarded for doing what they do best – being a valued customer.
“After 50 years in the marketplace, we haven’t forgotten our most valuable asset, our customers. We are constantly looking for ways to enhance the experience in store. Turnstyle’s technology was appealing because it evolves the way that we can interact with our consumers, providing a platform for direct communication and a new innovative reward system for our patrons, all through the Wi-Fi,” said Steve Beaudry, Board Chair of the local SUBWAY® Canada Franchisee Advertising Trust.
As an early adopter of Wi-Fi enabled location-based marketing, SUBWAY® is distinguishing itself from competitors in the Quick Service Restaurant industry, demonstrating an interest in gaining a deeper understanding of the needs of their customers. To kick-off the initiative which began on February 24th, SUBWAY® is giving away a free 6-inch sandwich to every guest who logs into their Wi-Fi at participating locations in Northern Ontario. After joining for the first time, guests are pushed an in-store notification, containing a coupon to redeem a 6-inch SUBWAY® sandwich of their choice, as a way to show appreciation for their loyalty to the brand. Once customers have opted-in, the network remembers them and each subsequent visit could offer them additional rewards.
“We are constantly seeking innovative tools to add to our clients bottom line, by aligning communication objectives and authentically engaging with their users. Turnstyle was a perfect fit,” said Melissa Gallagher, Vice President of Twist Marketing. Twist Marketing leads the marketing initiatives for the Northern Ontario SUBWAY®region.
Providing access to public Wi-Fi in hotels, restaurants, gyms, retail locations and any space where potential consumers are spending time has become necessary. Turnstyle Solutions works with brands to help them enhance their Wi-Fi service, enabling them to create customized campaigns triggered by location, loyalty (number of visits), date, or demographic information. The Social Wi-Fi feature attracts and identifies customers, while boosting awareness through social platforms. Turnstyle Campaigns, such as the SUBWAY® experience, provides one-to-one customer engagement and amplifies retention and spend. At the same time, the Analytics feature allows clients to accurately track the success and ROI of various marketing activities and collect valuable foot traffic information to help them better understand their customer.
About Turnstyle Solutions:
Established in 2012, Turnstyle Solutions is a Toronto-based marketing platform that utilizes public Wi-Fi to attract, retain and reward customers. Turnstyle enables clients to learn actionable insights about on-premise customer behaviour and send real-time messages, coupons and rewards directly to customers’ phones without the use of a mobile application. Turnstyle helps the world’s largest brands monetize their Wi-Fi by enabling location-based marketing and analytics, providing the same tools online retailers have enjoyed for over a decade. For more information about Turnstyle, please visit https://www.getturnstyle.com/
About SUBWAY® Restaurants:
Since 1965, SUBWAY® owners have been dedicated to offering customized made-to-order sandwiches with a wide range of better-for-you options. The SUBWAY® chain, which has more than 42,000 restaurants in over 100 countries and more than 3,100 restaurants in Canada, is committed to helping Canadians live a healthy and active lifestyle by providing easy access to vegetables, detailed nutrition, dietary, and healthy lifestyle information. Headquartered in Milford, Conn., SUBWAY® Restaurants is made up of thousands of dedicated entrepreneurs who have the opportunity to run their own business, while playing an important role in their communities. To learn more information about us, visit www.SUBWAY.com, like us on Facebook www.Facebook.com/SUBWAYCanada and follow us on Twitter www.twitter.com/SUBWAYCanada.
SUBWAY® is a registered trademark of Doctor’s Associates Inc.