Web-based POS Offers Online Backup for Homebrew Distributor
Northern Brewer is a multi-channel retailer with catalog, eCommerce, and three brick and mortar retail locations. The company markets equipment, ingredients and classes for both the novice and experienced home brewer aficionado.
Northern Brewer’s management realized that its POS (Point of Sale) system was behind the times in functionality. Because it was an Internet based solution, the system was also vulnerable to downtime. Both of these shortcomings hindered the company’s ability to provide the level of customer service they strove for, especially in light of plans to expand their physical retail presence. Northern Brewer relied on experienced POS provider Retail Anywhere to provide solutions to their growth challenge through expanded POS capability and a Web-based online backup system.
“We needed a POS partner with a proven track record in the specialty retail space,” said Chris Farley, the founder and CEO of Northern Brewer. “With decades of retail POS experience, we have found that Retail Anywhere has thought of everything. The main screen with its button layout is highly customizable. The most important part of a POS system for us is how quickly and efficiently a clerk can enter a transaction. Retail Anywhere is about as fast and ergonomic as it gets. The system handles all of our Inventory Items, Assemblies, Kits and Non-Inventory Items perfectly, and its architecture is really good – POS terminals sync to a Retail Anywhere cloud server, and the cloud server syncs to NetSuite.”
“Northern Brewer will benefit from a robust, on-premise POS application that is completely integrated with their cloud-based ERP solution from NetSuite,” said Branden Jenkins, CEO of Retail Anywhere. “The integrated solution enables Northern Brewer to deliver a better customer experience in the store while streamlining and improving operations for their multi-channel business.”
Retail Anywhere’s web-based POS solution is particularly beneficial for midsize retailers, allowing them to unify their business and take advantage of the significant economic benefits of cloud computing.
As a NetSuite Solution Provider, Retail Anywhere provides its customers with NetSuite’s ERP platform along with Retail Anywhere POS. Retail Anywhere also works with existing NetSuite users, like Northern Brewer, looking to adopt an integrated point of sale solution.
About Retail Anywhere
Retail Anywhere delivers an end-to-end, multi-channel retail management solution for midsize retailers designed to improve profitability and deliver enhanced customer service. The Retail Anywhere software suite offering includes; POS, merchandise management, eCommerce, financials, CRM, business intelligence, warehouse management, and mobile applications. http://www.retailanywhere.com/
About Northern Brewer
Based in Roseville, MN, Northern Brewer is the nation’s largest online homebrew supplier and has retail locations in St. Paul, Minneapolis, and Milwaukee. For more information, please visit www.northernbrewer.com.