How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

ATMIA Release New ATM Explosive Attacks Best Practices

06-29-2017

London, UK, & Sioux Falls, USA – ATMIA has today published a new manual for the ATM industry ent...

Browns Shoes Selects OrderDynamics OMS to Enhance Omni-Channel Visionary Status

05-25-2017

TORONTO – May 25, 2017 – OrderDynamics, the leading cloud Retail Order Management System (OMS) provi...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

INTURN RAISES $22.5 MILLION TO ACCELERATE GLOBAL GROWTH OF THE RETAIL INDUSTRY

06-14-2017

New York, NY – June 14, 2017 – INTURN, the technology company that reinvented the way brands and ret...

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

SheerID Expands Education Verification Services Around The Globe

04-21-2017

Brings verification capabilities to new countries, new languages Eugene, OR – April 20, 2017 – ...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

Wickes Kicks Off Busiest Season with Point of Sale Transformation Pilot

05-10-2017

BOSTON and LONDON—May 9, 2017—OneView Commerce (AIM: ONEV), the retail industry’s leading provi...

Chain Restaurants Call For Congressional Action on Outdated Ethanol Law

07-06-2017

Harmful Old Mandate Continues Despite New Market Consequences WASHINGTON, July 6, 2017 – The Nation...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

Associated Wholesale Grocers Partners With RangeMe to Scale Growth Across All Ca…

05-23-2017

KANSAS CITY, Kan., May 23, 2017 /PRNewswire/ -- Associated Wholesale Grocers (AWG), one of th...

Empyr Introduces CPR: Cost-Per-Revenue O2O Performance Marketing

05-10-2017

SAN DIEGO, CA (PRWEB) MAY 09, 2017 Empyr today introduced CPR™, a cost-per-revenue m...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

Conformance Technologies Inks Deal with Pivotal Payments

07-11-2017

RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®, a fast-growing provider of operating systems...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

First Data and Flywire Sign Strategic Agreement for International Payments

05-02-2017

NEW YORK & BOSTON--(BUSINESS WIRE)--First Data (NYSE: FDC), a global leader in commerce-ena...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

Epson and AfterWords Announce Strategic Partnership #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

Epson Showcases New Technology in Commercial Label and Package Printing Demo Cen…

05-15-2017

LONG BEACH, Calif., May 16, 2017 /PRNewswire/ -- Epson today announced it has enhanced its Ca...

FuturePay Joins Salesforce Partner Program to Drive Customer Success with Commer…

06-19-2017

  FuturePay delivers a customer-friendly financing option to help Commerce Cloud customers inc...

Android Pay is Now Live in Canada with Mastercard Hub

05-31-2017

Toronto, ON – May 31, 2017 – Today, Google confirmed that Android Pay, enabling contactless mobile p...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

PoS Accessories Market to Grow at 7.80% CAGR by 2021 Says a New Research Report

06-28-2017

PUNE, India, June 28, 2017 /PRNewswire/ -- According to the 2017 PoS accessories market report...

Jetlore Expands Sales Team to Meet Growing Customer Demand

05-23-2017

SAN MATEO, Calif., May 23, 2017 /PRNewswire/ -- Jetlore, the leading AI-powered predi...

McGill University set to become the world leader in retail management education …

05-12-2017

Gift to serve as catalyst for launch of international school in retail management in the heart of Mo...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

New 35-unit Pizza Hut Franchise Selects Delaget for Payroll, Accounting, and Rep…

07-10-2017

SAINT LOUIS PARK, Minn., July 10, 2017 /PRNewswire/ -- JJB Pizza, a new 35-unit Pizza Hut franchise ...

Diebold Nixdorf Presents Connected Commerce Solutions At #NRAShow

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD) is presenting a comprehensiv...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

Collective Bias and Curalate Partner to Create Shoppable Influencer Content

06-08-2017

BENTONVILLE, Ark. and PHILADELPHIA, June 8, 2017 /PRNewswire/ -- Collective Bias...

The Evolution of POS

05-05-2017

Guest article by Christopher Sebes, President of Heartland Commerce The Point of Sale system is arg...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

ProphetLine Releases Latest POS Version with Enhanced Retail Easy Retailing Func…

05-25-2017

(Fort Smith, Arkansas) -- There are hundreds of entry level Point of Sale systems that can open a dr...

McFadyen Digital and Mirakl to Deliver an Accelerated Cloud-Based Marketplace So…

06-07-2017

VIENNA, VA AND BOSTON, MA - JUNE 06, 2017 - McFadyen Digital, a leading digital commerce agency...

Retailers Welcome New Online Sales Tax Push, Say Congress Has ‘Stalled for Far T…

04-30-2017

WASHINGTON, April 27, 2017 – The National Retail Federation today welcomed renewed efforts in Congre...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

POS Terminal Market: Growth Boosted by Stipulations to Comply With Secured Syste…

07-17-2017

ALBANY, New York, July 17, 2017 /PRNewswire/ -- Transparency Market Research's new report on th...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

MobileBytes Releases Next Generation Online Ordering Technology

05-26-2017

PHOENIX (May 25, 2017) – Point of sale (POS) for iPad innovator MobileBytes has released its next ...

25 Restaurant Point of Sale Success Stories

05-15-2017

Our most popular case studies and success stories for restaurant point of sale! Case Study: POS So...