How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

City Furniture Taps IBM for iOS Enterprise Apps to Deliver Personalized In-Showr…

05-23-2017

TARAMAC, Fla. and ARMONK, N.Y., May 23, 2017 /PRNewswire/ -- City Furniture,&nbs...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Worldwide Point of Sale Receipt Printer Market: Booming Retail Sector

07-18-2017

ALBANY, New York, July 18, 2017 /PRNewswire/ -- Some of the prominent participants in the globa...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

Highlights from Celerant’s 2017 Client Conference

06-12-2017

Staten Island, NY (June 8, 2017) – Celerant Technology, a leading provider of retail technology, hel...

FuturePay Joins Salesforce Partner Program to Drive Customer Success with Commer…

06-19-2017

  FuturePay delivers a customer-friendly financing option to help Commerce Cloud customers inc...

Retailers Ask Congress Not to Shift Tax Burden to Consumers

05-18-2017

WASHINGTON, May 18, 2017 – The National Retail Federation today urged Congress to focus on updating ...

Three Key POS Trends Driving Innovation in Retail

05-31-2017

By: Larry Fandel, Director of Product Management, Retail System Engineering, Fujitsu America, Inc.&n...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

Waitrose Signs Five-Year Agreement with Point of Sale Marketing Specialist Ecreb…

05-24-2017

Reading, UK – May 23, 2017 – Ecrebo, the point of sale marketing specialist, today an...

E-commerce Performance Indicators & Confidence Report Finds 65% of Retailers…

07-11-2017

SAN JOSE, Calif., July 11, 2017 /PRNewswire/ -- A new report published by SLI Systems (SLI.NZ)...

Star Micronics Introduces New Line of Genuine Star Receipt Paper

05-17-2017

Always leading - always innovating, Star Micronics is proud to offer a full line of innovative and r...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

Peninsula FCU Finds Convenience and Security In CPI Card Group’s Card@Once Solut…

06-08-2017

LITTLETON, Colo., June 8, 2017 – CPI Card Group (NASDAQ:PMTS, TSX:PMTS), a global leader in financia...

2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Paying Pizza Delivery Drivers Legally & Smartly

06-06-2017

If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

INTURN RAISES $22.5 MILLION TO ACCELERATE GLOBAL GROWTH OF THE RETAIL INDUSTRY

06-14-2017

New York, NY – June 14, 2017 – INTURN, the technology company that reinvented the way brands and ret...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Whirlpool Activates Google Home Functionality, Bringing Google Assistant Capabil…

05-17-2017

Editors note: I've always harbored a secret desire to talk to my dishwasher... not! BENTON HARBOR, ...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

Cayan Announces Acquisition of Card Payment Services

05-10-2017

BOSTON, MA - May 10, 2017 - Cayan, a payment technology company, today announced it has acquired Car...

Pangea Money Transfer Donating 1% of All Transactions to Mexico on IDFR

06-15-2017

CHICAGO, June 15, 2017 -- Pangea Money Transfer, a remittance app built for the mobile user, is dona...

NRA President Dawn Sweeney Leads Conversation on staying “Ahead of the Crave” #N…

05-08-2017

Amazon’s Dan Park and Generation Z expert Jason Dorsey join NRA Show 2017’s high-profile roster of e...

Appetize Brings Advanced Concessions Technology to Yankee Stadium and other Pro …

06-29-2017

PLAYA VISTA, Calif., June 29, 2017 /PRNewswire/ -- Appetize, the modern point-of-sale (POS)...

Future POS/Fidelis Payments leaders hone skills at sales ‘bootcamp’

05-02-2017

May 2nd 2017 BUTLER, Pa. – Training workshops and seminars help professionals achieve greater succes...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

Brazil Retail Show - Reflexis, Seal Technology Partner To Exhibit At APAS

05-01-2017

We are pleased to partner with Seal, a company with more than 30 years of experience in Brazil, ...

Mother’s Day Report Provides Key Insights to Help Retailers Win Greater Spring S…

04-27-2017

NEW YORK, April 27, 2017 /PRNewswire/ -- Criteo S.A. (NASDAQ: CRTO), the performance marketing techn...

Quotient Helps Obtain Patent Win for Retailers

05-25-2017

May 25, 2017 07:00 AM Eastern Daylight Time MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--The United Stat...

Ampleon Selects Model N Revenue Cloud for High Tech to Simplify Internal Process…

07-13-2017

REDWOOD CITY, Calif., July 13, 2017 /PRNewswire/ -- Model N, Inc. (NYSE: MODN), the leading pro...

Worldpay’s Vice Chairman Ron Kalifa Named in Top 100 of Ethnic Minority Leaders …

05-25-2017

25 May  2017 – London — Today, Worldpay’s vice chairman Ron Kalifa has ranked in third pla...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

CC’s Coffee House Selects PAR Technology’s Cloud-Based Brink POS Software

05-03-2017

New Hartford, NY- May 3, 2017 - ParTech, Inc. (PAR), a leading global provider of point of...

Visa has Elevated its Own Interests Above Those of Americans in its Cashless Cha…

07-17-2017

London, United Kingdom & Sioux Falls, SD, USA - ATMIA today released a statement questioning Vis...

SmartCard Marketing Systems Inc. Enters Partnership with IFCS for Payment Integr…

06-29-2017

NEW-YORK, June 29, 2017 /PRNewswire/ - SmartCard Marketing Systems Inc. (OTC:SMKG) & IFCS co...

BTM Global Announces Red Wing Shoe Company is Live with Oracle Retail Xstore Poi…

06-20-2017

Tight integration, enhanced data security improves retail environments for customers and employees ...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

Global Payments Announces Full Support for Android Pay in Canada

06-01-2017

TORONTO & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lea...

Quri Announces Partnership with BeMyEye, Europe's Leading Mobile Crowdsourcing B…

06-26-2017

SAN FRANCISCO, June 26, 2017 /PRNewswire/ -- Quri, the leader in Performance Driven Merchan...